Free shipping over $75 Lifetime frame warranty 30-day returns
A-LETE
Legal · Policies

Policies

Every pair ships backed by a lifetime frame warranty and 30-day no-questions returns. Transparent policies. No fine-print traps.

Shipping Returns Warranty Contact Privacy Terms
01

Shipping

Free shipping on all US orders over $75. Under $75 is a flat $6 standard.

  • Standard (3–5 business days)$6 · FREE over $75
  • Expedited (2 business days)$18
  • Overnight (1 business day)$35
  • International (varies)Calculated at checkout

Orders ship within 1 business day. Tracking emailed on dispatch.

02

Returns

30-day returns, no questions asked. If they don't fit your face or your life, send them back.

  1. 01Email returns@aletevision.com with your order number.
  2. 02We send a prepaid return label within 1 business day.
  3. 03Drop it off. Refund processed within 5 business days of receipt.

Frames must be unscratched and in original packaging. Custom Rx orders final sale.

03

Warranty

Lifetime frame warranty. Manufacturing defects covered forever.

If a hinge fails, a screw strips, or an arm snaps from normal wear, we replace the frame at no cost. Lens scratches from misuse and crashes aren't covered, but everything else is.

Covered

  • Hinge failure
  • Screw issues
  • Frame cracking
  • Coating peel

Not Covered

  • Lens scratches from misuse
  • Loss or theft
  • Crash damage
  • Intentional modification

File a claim: warranty@aletevision.com with photos + order number.

04

Contact

05

Privacy

Short version: we collect only what we need to ship your order and improve the store. We don't sell your data. Ever.

What we collect

Name, shipping address, email, phone (optional), payment info (processed by Stripe; we never see card numbers), order history, site analytics (anonymous page views).

What we do with it

Fulfill orders, send order updates and receipts, occasional product emails if you opt in, fraud prevention, site improvement.

What we don't do

Sell your data. Share your email with third parties for marketing. Track you across the web.

Your rights

Request a copy of your data, correct it, or delete it at any time — email privacy@aletevision.com. We respond within 30 days.

06

Terms

By using aletevision.com ("the site") you agree to these terms. Simple version: buy stuff, use it, don't abuse it.

Use of site

You may use the site to browse and purchase products. You may not scrape, reverse-engineer, or attempt to breach security.

Pricing & availability

We reserve the right to correct pricing errors and cancel fraudulent orders. If we cancel, we refund fully within 5 business days.

Intellectual property

All content on the site — imagery, copy, trademarks — is owned by A-Lete Vision LLC. Don't copy or republish without permission.

Limitation of liability

We back our products with a lifetime warranty but are not liable for incidental damages arising from use of the product. Wear eye protection appropriate to your sport.

Governing law

These terms are governed by the laws of the State of Connecticut, USA. Disputes resolved by binding arbitration in Hartford County.